FAQ'S
Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
1. Where is the Grand Ocean View Hotel Zhuhai located? The hotel is located at No. 303 Haibin North Road, Xiangzhou District, Zhuhai, Guangdong, China. It enjoys a prime beachfront position facing Xianglu Bay with the scenic Shijing Mountain as its backdrop.
2. What is the local Chinese name for the hotel? The local name is 珠海望海楼酒店 (Zhuhai Wanghailou Hotel). It is highly recommended to show this name to local taxi drivers for seamless navigation.
3. Do all guest rooms have an ocean view? Yes. The hotel features 263 exquisitely decorated guest rooms and suites, all of which are “All Sea-View Rooms” located on floors 6 through 18, offering sweeping, unobstructed views of the coastline.
4. What are the standard check-in and check-out times? Standard check-in time is from 2:00 PM (14:00) onwards, and check-out time is before 12:00 PM (noon). Early check-in and late check-out can be requested at the 24-hour front desk, subject to availability.
5. What dining options are available at the hotel? The hotel features the Haiyuexuan All-Day Dining Restaurant, which serves a lavish buffet of authentic Chinese and Western dishes with beachfront ocean views. There is also a chic Lobby Lounge and a specialty cafe for afternoon teas, light bites, and artisanal coffees.
6. Is breakfast included in the room rate? Breakfast inclusion depends on the specific room package you book. When included, it is served at the Haiyuexuan Restaurant and features a massive spread of local Cantonese dim sum, fresh seafood, and Western breakfast classics.
7. Does the hotel have a swimming pool? Yes, the property features a stunning outdoor swimming pool surrounded by lush tropical landscaping, perfect for relaxing and enjoying the Zhuhai sunshine.
8. Is there a fitness center or gym on-site? Yes, guests have access to a state-of-the-art, fully equipped fitness center. The hotel also offers group fitness classes for those looking to maintain their wellness routines while traveling.
9. Are there family-friendly amenities or a Kids Club? Absolutely. The hotel is highly rated by families and features a dedicated, vibrant Kids Club with supervised activities and play areas to keep younger guests entertained.
10. Does the hotel offer airport transfer services? Yes, the hotel provides airport transfer and shuttle services. Guests can arrange pick-up and drop-off services in advance through the concierge or front desk (charges may apply).
11. How far is the hotel from the Gongbei Port and the Macau border? The hotel is conveniently located in Xiangzhou District, just a short and easy drive (typically 15–20 minutes) from the Gongbei Port, making it an excellent base for travelers planning day trips to Macau.
12. Is there parking available for guests? Yes, the hotel provides on-site parking facilities for guests traveling by car. Valet parking and self-parking options are available.
13. Are pets allowed at the Grand Ocean View Hotel Zhuhai? Generally, the hotel does not allow pets, with the exception of certified service animals. It is always best to contact the front desk directly prior to arrival if you are traveling with a service animal.
14. Does the hotel have meeting and conference facilities? Yes, the hotel is a premier MICE destination featuring 7 versatile meeting rooms and event spaces, including a grand 900-square-meter ballroom equipped with cutting-edge audiovisual technology.
15. Is Wi-Fi free at the hotel? Yes, complimentary high-speed Wi-Fi is available throughout the entire property, including all guest rooms, meeting spaces, and public areas.
16. What is there to do near the hotel? The hotel is steps away from the famous Zhuhai Seaside Park and the coastal promenade, perfect for morning jogs or evening strolls. It is also close to major shopping districts, local seafood markets, and the ferry terminal.
17. When did the Grand Ocean View Hotel Zhuhai open? The hotel officially opened in 2025, meaning guests can enjoy brand-new, ultra-modern facilities, pristine interiors, and the latest in smart-room technology.
18. Does the hotel offer luggage storage? Yes, complimentary luggage storage is available at the 24-hour front desk for guests arriving early or departing late.
19. Is the hotel suitable for business travelers? Yes. Along with premium meeting facilities, the hotel offers a 24-hour business center, private workstations, secretarial services, and ultra-fast internet, making it ideal for corporate executives.
20. How do I get to the hotel from Zhuhai Railway Station? Zhuhai Railway Station is located near the Gongbei Port. From there, it is approximately a 15-minute taxi ride to No. 303 Haibin North Road. The hotel concierge can also help arrange a private car transfer upon request.